Administrative Law

How to Contact the IRS Taxpayer Advocate: Form 911

Get help with IRS issues using Form 911, learn how to contact the Taxpayer Advocate for assistance with tax problems and disputes

Introduction to the IRS Taxpayer Advocate

The IRS Taxpayer Advocate is an independent organization within the IRS that helps taxpayers resolve tax issues and disputes. The Taxpayer Advocate Service (TAS) is led by the National Taxpayer Advocate, who reports directly to the IRS Commissioner.

The Taxpayer Advocate is responsible for identifying and addressing systemic issues that affect taxpayers, as well as providing assistance to individual taxpayers who are experiencing tax problems. Taxpayers can contact the Taxpayer Advocate for help with a wide range of issues, including audits, collections, and tax debt.

What is Form 911 and How to Use It

Form 911, also known as the Application for Taxpayer Assistance Order, is a document that taxpayers can use to request help from the Taxpayer Advocate. The form is used to apply for a Taxpayer Assistance Order (TAO), which is a formal request for the Taxpayer Advocate to intervene in a tax case.

To use Form 911, taxpayers must provide detailed information about their tax issue, including the type of tax, the tax year, and the specific problem they are experiencing. The form must be signed and dated, and it can be submitted by mail, fax, or in person at a local Taxpayer Advocate office.

Eligibility for Taxpayer Advocate Assistance

Not all taxpayers are eligible for assistance from the Taxpayer Advocate. To qualify, taxpayers must have a tax issue that is causing them significant hardship, such as a large tax debt or a pending audit. Taxpayers must also have tried to resolve their issue through normal IRS channels before seeking help from the Taxpayer Advocate.

Taxpayers who are experiencing economic hardship, such as a low income or significant medical expenses, may be eligible for expedited assistance from the Taxpayer Advocate. In these cases, the Taxpayer Advocate may be able to provide faster relief and more personalized attention.

How to Contact the Taxpayer Advocate

Taxpayers can contact the Taxpayer Advocate by phone, mail, or in person. The Taxpayer Advocate has offices located throughout the country, and taxpayers can find their local office by visiting the IRS website or calling the Taxpayer Advocate hotline.

Taxpayers can also submit Form 911 online or by mail to request assistance from the Taxpayer Advocate. Once the form is received, a representative from the Taxpayer Advocate will review the taxpayer's case and determine the best course of action to resolve the issue.

What to Expect from the Taxpayer Advocate

When a taxpayer contacts the Taxpayer Advocate, they can expect to receive personalized attention and assistance from a knowledgeable representative. The Taxpayer Advocate will review the taxpayer's case and work with the IRS to resolve the issue as quickly and efficiently as possible.

The Taxpayer Advocate may also be able to provide taxpayers with information and guidance on their rights and responsibilities as taxpayers, as well as help them navigate the complex tax system. In some cases, the Taxpayer Advocate may be able to negotiate with the IRS on behalf of the taxpayer to reduce or eliminate tax debt.

Frequently Asked Questions

What is the Taxpayer Advocate Service and how can it help me?

The Taxpayer Advocate Service is an independent organization within the IRS that helps taxpayers resolve tax issues and disputes. It can provide assistance with audits, collections, and tax debt.

How do I know if I am eligible for Taxpayer Advocate assistance?

You may be eligible if you have a tax issue causing significant hardship and have tried to resolve it through normal IRS channels. You can contact the Taxpayer Advocate to determine your eligibility.

What is Form 911 and how do I use it?

Form 911 is an application for a Taxpayer Assistance Order. You can use it to request help from the Taxpayer Advocate by providing detailed information about your tax issue and submitting it by mail, fax, or in person.

How long does it take to get help from the Taxpayer Advocate?

The time it takes to get help from the Taxpayer Advocate can vary depending on the complexity of your case. You can expect to receive personalized attention and assistance from a knowledgeable representative.

Can the Taxpayer Advocate help me with my tax debt?

Yes, the Taxpayer Advocate may be able to help you with your tax debt by negotiating with the IRS on your behalf or providing guidance on payment options and relief programs.

Is the Taxpayer Advocate Service free?

Yes, the Taxpayer Advocate Service is free and independent of the IRS. You can contact the Taxpayer Advocate for assistance without incurring any additional costs.